Safer Buildings Coalition Support
Welcome to the Safer Buildings Coalition Support page.
Need help with your Safer Buildings Coalition account, Member Showcase, or have questions about your membership? Please review our Frequently Asked Questions below. If you require additional assistance, you can open a support ticket at the bottom of the page.
FREQUENTLY ASKED QUESTIONS
Your questions may already have been answered. Please review these answers to some of the most common questions and issues.
Safer Buildings Coalition Main Website FAQ's
Q: How do I log in to my Safer Buildings Coalition account?
A: Please watch this video to learn how to log in to your account and how to retrieve your user name or password if you’ve forgotten it.
Q: I forgot my Safer Buildings Coalition password.
A: Please click on the "Reset Password" link on the login page and enter the email address affiliated with your account. We will send you an email message with a link to reset your password.
Q: I forgot my Safer Buildings Coalition user name
A: Please click on the "Retrieve Username" link on the login page and enter the email address affiliated with your account. We will send you an email that contains your user name for the account.
Q: How can I change my Safer Buildings Coalition password?
A: To change your Safer Buildings account password, log in to your account by clicking "Member Login" at the top of the page. Next click on "Go to My Profile" in the quick links menu on the right. Then use the "My Profile" Menu at the top and select "Change Password.”
Q: How do I manage my Safer Buildings Coalition account?
A: Please watch this video, which will show you how to use and manage key parts of your account.
Q: How do I update and manage my Organization Profile?
A: Please watch this video to learn how to log in and manage your Organization Profile on the Safer Buildings Coalition website.
Q: How do I add, review, and manage Individual Profiles in my Organization Profile?
A: Please watch this video to learn how to add, review, and manage Individual Profiles under the Organization Profile on the Safer Buildings Coalition website, including managing your Organization's Key Contacts.
Q: How do I find information about SBC events?
A: Please visit https://www.saferbuildings.org/events for information about future Safer Buildings Coalition events.
Q: How do I subscribe to the Safer Buildings Coalition newsletter.
A: Please click on the "SUBSCRIBE" link in the upper-right corner of the Safer Buildings Coalition website and enter your email address.
Q: How can I get help?
A: Please click on this link to open a support ticket.
Safer Buildings Coalition Member Showcase Website FAQ's
Q: How do I log in to the Safer Buildings Coalition Member Showcase?
A: Visit https://www.saferbuildings.us/user/login and enter your Member Showcase user name and password.
Q: I forgot my Safer Buildings Coalition Member Showcase password
A: Please OPEN A SUPPORT TICKET if you have forgotten your Member Showcase password (for the description of the ticket please use "Password Request").
Q: I forgot my Safer Buildings Coalition Member Showcase user name
A: Please OPEN A SUPPORT TICKET if you have forgotten your Member Showcase user name (for the description of the ticket please use "User Name Request").
Q: How do I change my logo on the Safer Buildings Coalition Member Showcase?
A: In order to change your logo, please OPEN A SUPPORT TICKET (for the description of the ticket please use "Logo Update/Company Name") and attach the new version, and we will upload it to your account.
Q: How do I update and manage my Showcase Profile?
A: Please watch this video to learn how to log in and manage your Showcase Profile on the Safer Buildings Coalition website.
Q: How do I create a blog post on the Safer Buildings Coalition Member Showcase?
A: Please watch this video to learn how to create and edit blog posts via your Member Showcase profile.
Q: How to submit your product?
A: If you're an OEM, this is a great opportunity to showcase your products. To list and describe your product, please watch our instructional video or follow the steps below:
If you need additional support. Please click on the button below to open a support ticket.
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